play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 0775522309
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still face issues, click "send OTP" and wait for a short time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate the transfer of your account. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. This should fix any issues and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are only allowed for money earned from gaming, not for bonuses or other rewards. This means users can only withdraw income earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can vary from 30 minutes. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay in payment processing is an exception to the usual quick completion of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why the withdrawal request is failing. If the issue persists, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their customer care centre for assistance.
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